How to Improve Communication in the Digital Age and Simple Mindfulness Techniques to Help

The new year offers a fresh start, and what better way to kick off 2024 than to take a look at communication and how to master it in the digital age? With the overuse of digital devices in the school holidays, (where screens can become a babysitting tool), and juggling the balance between online and in-person, it’s important now more than ever to set some guidelines and coping strategies for how to improve communication in the digital age.

Technology has woven itself seamlessly into our lives, altering the landscape of communication. Texts, emails, and virtual meetings can make communication more complex, and the lack of in-person connections can lead to miscommunication and anxiety around how messages are received compared to meeting face to face. The simple act of conveying ideas, emotions, and intentions can be easily taken out of context when read in a text or email, leading to misinterpretation and misunderstanding. Emojis and punctuation attempt to fill the gap of personalisation but are far from the same as rewards gained from meeting up in person. Additionally, the rise of Zoom meetings as a result of COVID-19 created a new phenomenon, Zoom anxiety, pressure to perform, and the discomfort of self-awareness creating extra barriers to effective communication. This reliance on digital communication has reduced face-to-face interactions, however, human connections thrive on shared experiences. Technology fails to capture emotions and subtle cues that come from face-to-face meetings.

As we step into 2024 the need for effective communication has never been more crucial, let’s use this as an opportunity to master the art of communication in a digital age by better equipping ourselves with an open mindset, creating healthy practices that master the perfect balance of face-to-face versus digital communications. Below is a list of some simple mindfulness techniques to start with.

  1. Mindful texting, use clear language, re-read before sending, and consider the recipient’s perspective before sending.

  2. Combat Zoom anxiety by taking a few minutes to prepare beforehand. Use breakout rooms to create more intimacy and reduce overwhelm.

  3. Embrace video calls over texting or email to pick up on social cues and foster a more genuine connection.

  4. Balance, there’s nothing quite the same as real-life interactions, prioritise a healthy balance of in-person versus digital connections.

  5. Remember to breathe, take a deep breath, be active in listening, and above all practice compassion, empathy, and kindness.

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